Tuesday, March 4, 2014

BUS572-4 Cookies, Search Engine Advertising and Google Analytics


 
 
Concept 1 - Cookies
 
In the fourth session, one important concept that I have learned is in regards to cookies.  Prior to this class, I was not aware of what cookies were or why one would enable/disable cookies.  Cookies are small files that store information on your hard drive about you or your computer.  Sites that run Google Analytics issue first party cookies that allow the sites to uniquely (but anonymously) identify first party visitors.  These cookies allow Google Analytics to make a distinction between first time visitors and returning visitors.  This proves to be very helpful for a business to identify how many new customers are viewing their website ("How google analytics," ).  Say for example that a business was hoping to gain brand awareness with their website, it would be very important to know if the advertising or marketing you have completed, worked by driving new users to the website.  On a side note, I have heard that having too many cookies stored on a PC could slow the PC down, has anyone else heard this information?  Do you think it is true?
 
 
 
 
 
 
Concept 2 - An Empirical Analysis of Search Engine Advertising
 
Another important concept this week deals with the Ghose and Yang article we covered.  I found it very enlightening how they discovered that ads in the middle are actually more profitable than other advertisements (Ghose & Yang, 2009).  I would have thought that advertisements that appeared with a higher rank, would yield higher profits.  Another interesting fact that was discovered within their article was the notion that brand specific information in a keyword is associated with a decrease in both click through rates and conversions (Ghose & Yang, 2009).  However, retailer specific information in a keyword is associated with an increase in both click through rates and conversions (Ghose & Yang, 2009).  I have found this very useful prior to the completion of our project, as it may be less beneficial to use brand specific keywords.  Although their testing confirmed the case, I would like to complete an A/B testing to see if an Ad created for Brand versus Retailer would fair better.  Prior to reading this article, would you have thought Retailer Ads and Middle Ads would fair better?  Included below is an article indicating that generic keywords fair better than branded keywords.
 
 
 
Skill Set 1 - Google Analytics
 
The skill set I found most valuable this week was learning more about Google Analytics, the process behind the scenes and what you are able to accomplish by using it.  Although our client is not set up to use Google Analytics, it is very beneficial to know how it works and what tools and resources you have when analyzing your website.  As I mentioned before, my mother has her own luxury items website (including wedding accessories, jewelry etc...).  Since learning about the functionality that Google Analytics has, I have asked her Webmaster to set her up so that we can begin looking at analyzing what works and what does not on her website.  I anticipate that by viewing the pages that certain users are interested in, against which pages they drop off of, we could get a better handle on the type of products people are coming to her site to view.  The knowledge this week with Google Analytics will continue to assist with my mom and her business, far after ending this term.  Has anyone else identified that Google Analytics could help them in a personal endeavor?
 
 
Personal Reflection
I found this week to be very enlightening with the journal readings on empirical analysis and further information on Google Analytics.  I am excited to start the GOMC, having completed the pre-work and the foundation of how it all works.  I think the experience ahead of us will be rewarding to see how our work paid off in results and also challenging in identifying what changes we can make to obtain a better result for our client.  My learning goals are to navigate the campaign better and to assist with identifying additional possibilities to enhance our click through rates. 

 
 
Ghose, A., & Yang, S. (2009). An empirical analysis of search engine advertising:. Management Science, 55(10), 1605-1622. doi: 10.1287
 
How google analytics works: deeper dive into analytics with a focus on cookies. (n.d.). Retrieved from https://www.google.com/partners/

3 comments:

  1. I enjoyed reading your blog and I thought your comments really illustrated a great understanding of the topics. I also took a few key notes off your key concepts and how the skillset applies to this project.

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  2. I think that it is awesome that you are using what you have learned to help set up your mother's web site. My boyfriend's web-site is set up and having read this makes me realize what all his web-master has done wrong and potentially how much business it is causing him to lose. Even though we have not been able to set up Google Analytics for this class, I too, am excited to see what all Google Analytics can provide. This class is also teaching me to make some of his key phrases long in order to make sure that searches are very targeted.

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  3. So glad both of you are able to apply the lessons learned right away! Good work Christina and Jessica!

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